Revolve Commerce / Delivery policy

Delivery policy

How and when purchases from our brands are delivered.

Effective October 22, 2026Revolve Commerce LLC

Digital delivery (FallingStar)

FallingStar products are digital. Nothing is shipped and there are no shipping fees.

  • Member area: opens as soon as payment is confirmed.
  • AI astrologer chat and tarot readings: answered in your member area when you ask, usually within seconds.
  • Soulmate sketch: generated in your member area on request and typically takes several minutes.
  • Reports: natal chart, love, compatibility and astrocartography reports are generated when you request them in the member area, with PDF downloads.
  • Weekly horoscopes are available each week while your membership is active.
  • Access: you can reach your member area at any time at fallingstar.app/members. A confirmation email with your receipt and sign-in details is sent at purchase.

If something doesn’t arrive

If generation fails, the member area shows a retry option. If it still doesn’t work, or you didn’t receive a confirmation email, contact support@fallingstar.app. We’ll fix it or, if we can’t deliver within 3 business days of your report, refund the purchase in full.

Physical products

We do not currently sell or ship physical products. Brands in development, such as iVivaVitale and EliteBabyDeals, will publish shipping methods, costs, delivery times, eligible destinations and return terms before accepting any order.

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